How to be a Great Coach

Coaching is one of the most powerful tools a finance leader can develop—but being a great coach takes more than just good intentions. In this module, we explore the core mindsets, skills, and practices that help finance professionals elevate others through effective coaching. You’ll learn how to shift from problem-solving to empowering, apply coaching frameworks in real-world conversations, and build deeper trust with your team and stakeholders. Great coaching unlocks untapped potential, builds confidence, and creates more resilient, high-performing finance teams.

Testimonials

It was the best training / webinar I've attended for some time, it was up to date, relevant, interesting, well put together and well delivered.

Best webinar I have been to in years and Oli delivered a very thought provoking session.

Really informative and relevant course.

Overview

What we Cover:

The core traits of a great coach
Coaching vs. mentoring vs. managing
How to run effective coaching conversations
Powerful questioning and active listening techniques
Real-world coaching examples from finance leaders

The Challenges:

Knowing when to coach vs. direct
Helping others find their own solutions
Managing time while coaching under pressure
Building coaching confidence in technical roles
Creating psychological safety and trust

The Barriers:

Defaulting to “fix-it” mode
Lack of training or structure for coaching
Limited self-awareness or feedback culture
Misaligned expectations between coach and coachee
Over-reliance on technical expertise

Learning Objectives:

By the end of this course, participants will:

Understand the difference between coaching, mentoring, and managing
Develop active listening and effective questioning habits
Use coaching frameworks like GROW to structure meaningful conversations
Learn how to hold space for others without jumping to solutions
Gain confidence to coach peers, team members, and stakeholders across the business

Business Benefits:

Stronger team performance and accountability
Improved communication and trust across finance
Better talent development and retention
More strategic and independent problem-solving
Enhanced leadership presence across the organisation

Facilitator

Oliver Deacon

Oli is an ICAEW FCA based out of the UK and a PCC-certified coach with ICF. He is also a former Microsoft Finance Director, where he business partnered marketing, product and software engineering teams with a $4.5BN P&L.

Prerequisites: No Prerequisite knowledge is required to be successful in this course

Advanced Preparation: No advanced preparation is required

Program Level: Basic

Delivery Method: Group Live

COMING SOON

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