KPI Dashboard Reporting
Effective key performance indicator (KPI) dashboards are crucial for businesses to track progress, identify areas for improvement, and drive strategic decision-making. In this session, Kevin Appleby, the COO and podcast host of GrowCFO, shares his expertise on identifying essential KPIs, designing user-friendly dashboards, and leveraging data for real-time reporting and strategic insights. Kevin, with his extensive background in management consulting at PwC, emphasizes the importance of providing the right information to the right people at the right time to enable informed decisions. He guides the audience through a comprehensive approach, starting with the definition of clear, SMART (Specific, Measurable, Achievable, Relevant, Time-bound) business objectives and the identification of critical business drivers.
Highlights:
- Defining SMART business objectives and understanding the distinction between objectives and KPIs
- Conducting workshops to identify business drivers and map cause-and-effect relationships using a systems thinking approach
- Evaluating and selecting the most impactful KPIs based on influence and impact
- Establishing a process to baseline performance, set targets, and define tolerances for each KPI
- Designing user-friendly dashboards that focus on the “rule of three” and enable interactive drill-down capabilities
- Carefully considering the need for real-time reporting and implementing appropriate data quality controls
Responses